Terms and Conditions
How we grow together. Understanding the legal framework for our modular gardening solutions.
Welcome to VertiHaus. By engaging with our vertical gardening systems and services, you're agreeing to these terms. We've tried to keep things clear—because transparency is as vital to business as light is to a fern. Do you have questions about your installation? Please read carefully.
General Usage & Liability
When you choose a modular system from VertiHaus, you're investing in high-end urban greening hardware. However, vertical gardening involves natural elements—water, soil, and life.
Limitation of Liability: VertiHaus provides comprehensive installation guides and professional design services. However, we're not liable for water damage or structural issues resulting from improper maintenance, structural modifications made by the client, or localized plumbing failures once the system is commissioned. It's your responsibility to ensure the mounting surface meets our structural load requirements (min. 15 lbs/sq ft for saturated systems).
Our hydroponic and aeroponic solutions require consistent power and water chemistry management. Failure to adhere to maintenance schedules provided during installation may void certain warranty clauses. We believe in our product, but we don't control the environment in your living room.
Hardware Warranty
We stand by our frames. All modular mounting hardware carries a 5-year structural warranty against manufacturing defects. Pumps and automated sensors are covered for 12 months under standard operating conditions.
Plant Health Policy
Plants are living organisms! While we offer expert advice, we don't guarantee plant longevity post-installation unless a comprehensive Maintenance Agreement is active. Nature is unpredictable, after all.
Service Modifications
We're constantly innovating. This means VertiHaus reserves the right to update hardware specs or service features at any time. If you've got an active custom design project on the table, don't worry—we'll honor the original quote for 30 days. Why settle for yesterday's tech when aeroponic efficiency is moving so fast?
Need a formal copy for your property manager? Email us at info@suggestopaedie.info and we'll send the PDF right over.